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What is a Development Service Strategic Plan?

What is a Development Services Strategic Plan?

League City's Development Services works hard to meet the requests of residents, while also fulfilling the requirements of City Government. This is not a simple task!

To help find ways to improve the process, League City's Assistant City Manager, Rick Davis, and it's Development Process Manager, Ron Menguita, have formed a Strategic Planning Committee made up of 9 people ranging from Contractors, Builders, City Council, City Staff, and Planning and Zoning.

The Mission:

The Mission of the Development Services Strategic Planning Committee is to build trust with and among staff and customers through active listening and genuine engagement and by empowering Staff with clear, consistent, accountable, and visible strategies that the Committee believes will lead to greater success of our development activities, projects, and processes.

Elevating Trust in the Process

Why would League City care to improve the Development Services Process?

We want to elevate trust while making government function better!

In the Development World, a Trust Deficit could manifest itself as:

  • A hesitancy to invest.
  • A skepticism toward staff determinations.
  • A lack of trust in policy makers.
  • The presumption that the City is not interested in their development at best and hostile toward it at worst.

Strategic Directives and Initiatives

Development Services Strategic Plan Primary Directive

Our "Why" Statement

The Strategic Process

Planning success, to a large degree, is determined by this step in the process. It is here that we develop the SPAC mission statement. A declaration that will help the committee members remain focused on the most critical purposes of the planning process.


During this stage we also identify key stakeholders, those groups and individuals most connected to and dependent upon the cusses of our development services.


Finally, the SPAC spends the necessary time to deliberate how they will reach out out to those stakeholders and invite their participation in the planning process.


The 5 Strategic Directives

1. Culture of Caring

2. Communication and Inclusion

3. Processes, Policies, and Practices

4. Empower to Excellence

5. Encourage Investment

Please click here to review the plan and each strategic directives, strategic initiatives.

Development Services Strategic Plan

"League City's development services elevate the quality of life of our citizens by helping to ensure the safest and highest quality building and development possible; and they inspire the trust of customers by being the most professional, responsive, solution-driven, and efficient public development team in the State of Texas."

Please click here to review the strategic plan and the success indicators for each directive and initiative.

Development Services Strategic Plan

Timeline

TIMELINE: DEVEOLPMENT SERVICES PROCESS IMPROVMENT

  • Timeline item 1 - complete

    Establish Mission and Goals

    January- February 2024

    Set the stage by defining the committee's mission, identify stakeholders, and schedule data gathering events.

  • Timeline item 2 - complete

    Listen and Engage with Stakeholders

    February-April 2024

    • Meet with identified stakeholders throughout the community in both workshops and focus groups.
    • Conduct online surveys for each identified group.
    • Request feedback by communicating with residents, businesses, builders, developers and more.


  • Timeline item 3 - complete

    Identify Priorities

    April 2024

    Identify the priorities based on the feedback from stakeholder groups including City Council, Planning and Zoning and City Staff

    Identify

    1. Strategic Directives
    2. Strategic Initiatives
    3. Critical Outcomes
    4. Prime Directive

  • Timeline item 4 - complete

    Compose the Plan

    April-May 2024

  • Timeline item 5 - complete

    Presentation and Implementation

    May-July 2024

    Plan Approved on July 9th 2024. Click Link to View Final Plan.

    Development Services Strategic Plan

Stakeholder Engagement

Tuesday 9 April 2024 10:00 am to 11:30 am

Business Leaders Focus Group Meeting

Thursday 11 April 2024 11:30 am

Process Mapping Exercise (Second Meeting)

Thursday 22 February 2024 9:00 am to 11:00 am

Development/Builder Workshop #1

Workshop~ Civic Center Ballroom

Community and Stakeholder Engagement Results~ Workshops~ Online Surveys~ Q&A

We listened and surveys are now CLOSED.

Thank you to all who participated in our surveys. Please follow this Project Page for results as we move into the next phase and compile the strategic initiatives and directives.

  • Gathering Feedback and Data

    League City held three workshops for stakeholders in our development community, gathering feedback on the positives and negatives in our current processes for development and permitting.

    Get involved! Please take our Resident Survey 

  • Categorizing Priorities

    Each workshop is designed to engage stakeholders in both commercial and residential development, on ways we can improve process, while keeping the parts that work!

    Take our Developer and Builders Survey 

  • Process Mapping, what is Process Mapping?

    Process Mapping is a key component in separating the good the bad and the ugly. How do we make a process more efficient, effective and consistent? We map it out from start to finish. Using color coded sticky notes we find a way to eliminate waste and streamline!

    Take our Permitting Satisfaction Survey 

Collaborating on the good, the bad, and the ugly.

If you could be King or Queen for a day...what would you change about our development and/or permitting process?

This Q&A is now closed. Thank you for your participation.
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